According to documents obtained through a Public Records Act requested by the Sacramento Bee, Comcast was awarded a multi-million dollar contract to overhaul the technology network for the California Department of Motor Vehicles. The contract began in September and will allow Comcast to swap out the DMV’s computer network. The goal is to improve the […]

Yesterday marked a fare hike for San Francisco Municipal Railway (Muni) riders that pay cash to ride buses and light trains. The cost increased by a quarter from $2.75 to $3.00, which could affect customers that pay cash for their tickets. According to Muni officials, riders purchasing single-trip fares can use Clipper Cards or the […]

The California Department of Motor Vehicles is having more issues as it tries to cut down on long customer wait times. Last fall, the DMV tried to cut down on the wait times at DMV offices by sending license renewal notices much earlier than usual, but the move backfired. Renewal notices were sent out by […]

An analysis by the San Diego Union-Tribune found that single-family homes serviced by the city’s water department were collectively overcharged by over $2 million last year. An internal audit of the Public Utilities Department was done after several customers started complaining last year that their water bills had increased dramatically, but authorities downplayed the situation. […]

Wells Fargo & Co. charged hundreds of thousands of auto-loan borrowers for insurance they did not ask for or need and some customers’ cars were repossessed because of this. In a news release, Wells Fargo stated that an internal bank investigation spurred by customer complaints found that, between 2012 and 2017, about 570,000 borrowers may […]